Please provide your full name (as per your Healthy 365 profile) and the last 4 characters of your NRIC to make an appointment with us.

For participants carrying out HPB Tracker exchanges on behalf of others, please enter the HPB Tracker owner’s full name and last 4 characters of their NRIC.

If you have an existing appointment booking, please key in the exact same info used in the booking in order to retrieve the booking details.

 

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Tracker Exchange and Other Support

Click on the button below to start making an appointment with us

Please select location & date / time for the appointment

Post office locations offer NSC5 tracker exchanges only. For NSC4 tracker exchanges, please select Genix locations.

To find out which NSC season your HPB fitness tracker is from, refer to page 2 of the guide here. Alternatively, check if your tracker has colour display. Those with colour display are NSC5 trackers.

Please confirm your appointment booking details below

Location:

Booking Ref No:

Post office locations offer NSC5 tracker exchanges only. For NSC4 tracker exchanges, please select Genix locations.

To find out which NSC season your HPB fitness tracker is from, refer to page 2 of the guide here. Alternatively, check if your tracker has colour display. Those with colour display are NSC5 trackers.

Exchange of own HPB Tracker

Appoint a proxy to exchange on behalf

Please provide a valid email address to receive the confirmation email. If you do not have an email address, please proceed to click submit.

Please provide the details of your appointed proxy that is exchanging on your behalf.

CURRENT OTHER SUPPORT BOOKING

Location:

Booking Ref No:

Your e-mail: N/A

Appointed Proxy's name:

Appointed Proxy's e-mail:

If you did not enter the HPB Tracker owner's email, please screenshot this page and present it when you arrive for your appointment.

You can also retrieve the booking confirmation by logging into the portal with the matching name and NRIC.

Post office locations offer NSC5 tracker exchanges only. For NSC4 tracker exchanges, please select Genix locations.

To find out which NSC season your HPB fitness tracker is from, refer to page 2 of the guide here. Alternatively, check if your tracker has colour display. Those with colour display are NSC5 trackers.


Please bring along: Original/Copy of valid photo ID (NRIC, Work Permit, driving license, etc.) for verification purposes.

For exchanges on behalf of another, please ensure that the appointed proxy is able to present the booking confirmation email and original/copy of valid photo ID of the HPB Tracker owner for verification purposes.